Welcome to www.shamofeng.shop (hereinafter referred to as “our website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Please read this policy carefully to understand our practices regarding your information.

What Information Do We Collect?
We collect information that can directly or indirectly identify you, known as personal information. This may include, but is not limited to, the following:

Registration and Account Information: When you register or create an account on our website, we may collect your name, email address, mailing address, phone number, and other relevant details.

Order Information: When you place an order, we collect payment information (e.g., credit card number), billing address, and shipping address.

Browsing Information: When you visit our website, we automatically collect certain information, such as your IP address, browser type, device information, visit time, and page views.

Communication Information: When you contact us, we may retain your communication records and contact details.

Other Information: When you participate in surveys, promotions, or use other website features, we may collect the information you provide.

You may choose to browse our website anonymously, but some features may not be available.

How Do We Use Your Information?
The information we collect is used for the following purposes:

Processing Orders: To process your payments, deliver products and services, and provide order confirmations and updates.

Improving User Experience: To personalize your experience based on your needs and preferences.

Enhancing Website and Services: To analyze user behavior and data to optimize our website and services.

Customer Support: To respond to your inquiries, requests, and complaints.

Marketing and Promotions: To send you promotional materials, newsletters, and product updates, provided you have given your consent.

Legal Compliance: To comply with applicable laws and regulations and protect our legal rights.

How Do We Protect Your Information?
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using SSL (Secure Socket Layer) technology to encrypt sensitive information (e.g., payment details) during transmission.

Conducting regular security scans and vulnerability assessments.

Restricting access to your personal information to authorized personnel only.

Implementing static data encryption for stored information.

Please note that while we take reasonable security measures, no system is 100% secure. You are also responsible for safeguarding your account information (e.g., username and password) and avoiding using the same login credentials across multiple websites.

Do We Use Cookies?
Yes, we use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and improve our services. We use cookies for the following purposes:

Functional Cookies: To remember your shopping cart contents and preferences.

Analytical Cookies: To collect data about website usage to help us improve website performance.

Advertising Cookies: To display relevant ads (if applicable).

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain website features.

Use of Google Analytics and Other Google Services
We use Google Analytics to help us better understand how users interact with our website. Google Analytics uses cookies and other technologies to collect information about your use of our website, such as your IP address, browser type, visit time, and page views. This information is used to generate reports and analyze website traffic to improve our services and user experience.

Google Analytics may transfer your information to servers in the United States and store it there. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Additionally, we may use other Google services, such as Google Ads, to display relevant ads and measure ad performance. These services may use cookies and similar technologies to collect information.

If you wish to opt out of Google Analytics data collection, you can install the Google Analytics Opt-out Browser Add-on provided by Google.

Do We Share Information with Third Parties?
We do not sell, trade, or otherwise transfer your personal information to external parties, except in the following circumstances:

Service Providers: We may share information with third parties who assist us in operating our website, processing payments, delivering products, or providing other services. These parties are required to maintain strict confidentiality.

Legal Requirements: We may disclose your information if we believe it is necessary to comply with the law, enforce our policies, or protect our rights, property, or safety.

Business Transfers: If our website is acquired or merged with another company, your information may be transferred as part of the transaction.

Your Rights
Under applicable laws, including but not limited to U.S. law (e.g., CCPA/CPRA for California residents), you have the following rights:

Access and Correction: You may access and update your personal information.

Deletion: You may request the deletion of your personal information, unless we need to retain it to fulfill legal obligations or process pending transactions.

Opt-Out of Marketing: You may opt out of receiving marketing emails from us at any time.

Cookie Management: You can manage or disable cookies through your browser settings.

To exercise these rights, please contact us using the information provided below.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:

Order Information: Retained for 7 years for tax and legal compliance.

Account Information: Retained until you request deletion or close your account.

Browsing Information: Retained for up to 12 months for analytical purposes.

Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or activities. We encourage you to review their privacy policies when visiting these sites.

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our practices.

Contact Us
If you have any questions, comments, or complaints about this Privacy Policy or wish to exercise your rights, please contact us using the following information:

Address: 1312 17TH ST UNIT 2188 DENVER, CO 80202.US

Phone: +86 18867184800

Email: [email protected]