Shipping policy
We ship to 150+ countries/regions worldwide (excluding restricted areas). Your order will be automatically routed to the nearest warehouse for faster delivery.
⏳ Processing & Delivery Timelines
| Region | Processing Time | Estimated Delivery |
|---|---|---|
| Continental U.S. | 1-2 business days | 2-6 business days |
| Other Countries | 2-5 business days | 10-15 business days |
Note: Delivery estimates exclude customs clearance. Remote areas may experience 1-3 day delays.
🚫 U.S. Shipping Restrictions
- Ship From: U.S.-based warehouses only.
- Excluded Areas: Alaska, Hawaii, Guam, Puerto Rico, and other U.S. territories.
- Carriers: USPS Priority / FedEx Ground.
📦 Shipping Costs
| Order Value | U.S. Shipping | International Shipping |
|---|---|---|
| ＜$66 | $4.90 | Calculated at checkout |
| ≥$66 | FREE | FREE for 35+ countries* |
International FREE shipping countries: Canada, Australia, EU members, etc. Full List.
🔍 Order Verification & Duties
- Fraud Check: All orders require 1-12 hours for security review (may extend during holidays).
- Duties: Delivered Duty Paid (DDP) – No additional fees at delivery.
- Customs Support: Recipients may need to provide import codes/ID (via email guidance).
⚠️ Key Notes
- Carriers cannot guarantee exact delivery dates due to weather/customs delays.
- Address errors/rejected packages incur a $15 redelivery fee.
- Track your order via email link after shipment.
Contact Logistics: [email protected] (Include order number in subject).
