Welcome to www.shamofeng.shop (hereinafter referred to as “the Site”). We provide services to you subject to the terms and conditions set forth in this agreement (hereinafter referred to as the “Agreement”). When you use any features of the Site (such as placing an order, writing reviews, or browsing products), you are bound by this Agreement as well as the rules, policies, and terms applicable to such services. The Site reserves the right to modify the content of the Site and the terms of this Agreement at any time.

By accessing, browsing, or otherwise using the Site, you agree to all the terms of this Agreement. Please read this Agreement carefully before proceeding.

User Eligibility
You represent and warrant that you are at least 18 years old or are using the Site under the supervision of a parent or guardian. Under the terms of this Agreement, the Site grants you a limited, revocable, non-exclusive license to access and use the Site via your internet browser for the purpose of purchasing personal items, and not for any commercial use or on behalf of any third party, unless the Site provides prior written consent. Any violation of this Agreement will result in the immediate termination of this license without notice.

Usage Restrictions
Unless expressly permitted by this Agreement, you may not copy, distribute, display, sell, rent, transmit, modify, reverse-engineer, decompile, or otherwise exploit the Site or its content. Without prior written permission from the Site, you may not use any information from the Site for commercial purposes or for the benefit of another business. The Site reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion, including but not limited to cases where customer conduct violates applicable laws or harms the interests of the Site.

User Responsibilities
You may not upload, post, or distribute any of the following content through the Site:

Materials that infringe on the copyrights, trademarks, patents, or other intellectual property rights of others;

Defamatory, threatening, obscene, indecent, or illegal content;

Materials containing viruses, malicious code, or other harmful technologies.

The Site may assign you an account and password to access specific features. You are responsible for all activities conducted under your account and password and must ensure their security and confidentiality. If you discover any unauthorized use or security breach, please notify us immediately.

Order Cancellation
Only orders in “Pending” or “Paid” status can be canceled. Orders that have already been shipped or packed cannot be canceled. To cancel an order, please contact our customer service team as soon as possible. If an order cannot be canceled, we recommend accepting the package and referring to our return policy.

Code of Conduct
We are committed to providing high-quality service to our customers but will not tolerate the following behaviors:

Abusive, threatening, or aggressive language toward customer service representatives;

Repeatedly making unreasonable demands or complaints;

Attempting to induce employees to violate company policies;

Misusing the complaint system or frequently changing the nature of complaints.

If a customer engages in inappropriate behavior, the Site reserves the right to terminate services or refuse future orders.

Intellectual Property
All content on the Site (including text, images, icons, audio, video, software, etc.) is the exclusive property of the Site or its suppliers. Without written permission, you may not use, copy, modify, or distribute any content. The use of data mining, robots, or other automated tools to access the Site is strictly prohibited.

Infringement Claims
If you believe that any content on the Site infringes your intellectual property rights, please provide the following information and send it to [email protected]:

An electronic or physical signature of the rights holder;

A description of the allegedly infringing content and its location (URL);

Your contact information (address, phone number, email);

A statement that you believe the use of the content is unauthorized;

A statement that the information provided is accurate and true.

Disclaimer
The Site and its content are provided “as is,” and the Site makes no express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. To the extent permitted by law, the Site shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site.

Order Acceptance
The Site reserves the right to refuse or cancel any order at its sole discretion, including but not limited to the following circumstances:

Insufficient stock of the product;

Errors in pricing or product information;

Payment or fraud risks.

Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please visit our Privacy Policy page for more details.

Contact Us
Email: [email protected]

Thank you for choosing www.shamofeng.shop! If you have any questions, please feel free to contact our customer service team.